Your Appointment

We run all our surgeries by an appointment only system. To book an appointment, please complete our online consultation form between 07:30 and 16:00 on weekdays. For medical queries, a doctor will review the information you provide and take the necessary steps. The triage process helps us ensure that you receive the most suitable care based on your needs, which may not always involve seeing a GP, and with the appropriate urgency. You may be contacted for additional information or offered an appointment quickly, so please keep your phone handy.

How to get the most out of your appointment

Healthwatch have produced some guidance to help people get the most out of their appointment

To try and get the most out of your appointment, go prepared. Plan ahead what you need to tell the doctor, don’t try to talk about too many things, and always start with the most important issue.

Things To Consider

Before your appointment:

  • Write down details of your symptoms, including when they started and what makes them better or worse.
  • Write down any important questions you want to ask.

During your appointment:

  • Don’t be afraid to ask if you don’t understand something.
  • Write things down or take a family member or friend to help you remember the details.

Before you leave your appointment, make sure you understand what will happen next.

Four Key Questions

These questions can help you make the right decisions about your healthcare. 

  1. What are the benefits? Make sure you understand the benefits to your health if you agree to the procedure/treatments.  
  2. What are the risks? You should be fully informed about the effects of this decision, both short and long term. Take time to consider your care after your treatment and how you’ll manage this.  
  3. Are there any alternatives? Make sure you’re aware of all the options, so you can decide if a different option better suits your healthcare needs.  
  4. What if I do nothing? Remember that just because treatment is available, it doesn’t mean it’s right for you. Make sure you fully understand the impact on your health if you do nothing, and the effect of time on your condition.  

What to ask your doctor

If you’d like to know more about what questions you can ask your doctor to get the most out of your consultation, take a look at the comprehensive list developed by NHS Choices.

Interpreting Service

If you require an interpreter for your appointment, please inform reception as soon as possible. Preferably, this should be as soon as you make an appointment with your clinician.